Best Practices For Live Audience Engagement 

Follow the following guidelines. Give everyone a chance to make their voice heard.

What Are The Top 7 Live Audience Engagement Best Practices?


Do your check in,  audience engagement q&A and feedback at one go.

Take your audience on one seamless journey from check in, to live Q & A to event feedback on one platform. Allow one action to lead to the next elegantly. 



Do before event promotion across all available media.

Put the URLs and QR Codes across all your channels. Send them out via whatsapp, instagram, facebook, linkedin, etc. and repeatedly invite participation in advance.


This way you will get some critical mass going as well as get some sense of what the consensus is so your key people can prepare answers ahead of time.


Have your EMCEE introduce your live Q & A and get everyone to go to the URL.

Also fill them in that they do not have to read other people's questions and neither do they need to vote comments up and down and that CusJo's AI Consensus Engine (ACE) will do it for them. Inform them they can focus on asking questions and listening to the answers instead. Then put aside a minute to give them an opportunity to ask at least a question each.


Make QR codes and URLs visible at venue everywhere.

Place both the wifi access codes and the QR Codes and URLs on the back on name tags, on tables as tent cards, brochures, flyers, on standees and projection screens for each segment of your event. This way they are easy to access and you will gain higher participation.


Have "pause for collective thought" breaks.

Before as well as during each segment, do a "pause for collective thought" break. Tell your audience you are going to pause for a minute to give them an opportunity to collect their thoughts and ask questions that are important to them.


Project results live onto the screen.

Project the results live onto the screen. This way the moment someone had submitted a question, they can look up at the screen and see that their question had been added to the pool and factored into the CusJo's AI Consensus Engine. This makes the process transparent and boosts the confidence of everyone that they have a fair and independent voice.


Make it fun by going beyond consensus.


Dissect the conversation from every angle. Start with a live showcase of questions, then switch over to consensus. Next showcase positivity and negativity surrounding an issue as well as cluster analysis and associated themes. Find out what the vocal minority thinks about issues and tackle them appropriately either during or post the event. Enjoy a series of endless ways to make sense of the intelligence you have gotten. 

About CusJo

Serving clients globally via representatives in  21 countries, CusJo helps enterprises get real-time experience management benchmarks through surveys. We assist you confidently innovate your employee, customer, product, brand and market experience on the world's most innovative enterprise survey platform - loved by our customers and you.

We're unique because our Software-as-a-Service (SaaS) platform:

a) Has the world’s 1st AI Consensus Engine (ACE), which does 3 months worth of  qualitative data analysis in a few seconds.

b) Provides you with more than 150 customisable professional templates to get started immediately.

c) Is available in 106 languages, so you can engage your audience globally and use our AI engine to do real-time translations.

d) Allows you to map and benchmark employee, customer and market research experience in realtime and get automated AI reports.

You can also use our ACE for your live QnA sessions at your town halls, meetings, conferences, conventions and even national conversations. Never again will your audience have to vote questions and answers up or down, as our ACE will do it in real-time for you.

So, contact us through any one of the countries below, to customise an experience management survey solution, regardless of where in the world you are.

Contact Us Internationally


  Singapore  Malaysia  Indonesia  Thailand  Vietnam  Brunei  Laos  Cambodia  Philippines  Myanmar  China  India  Japan



  United Kingdom  Germany  France  Italy


  United States  Brazil  Canada




  Australia  New Zealand


  • Twitter - Get CusJo

© 2020 All Rights Reserved | Privacy | Terms | GDPR